Accessibility Statement

We are committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to help ensure our website is usable by the widest possible audience.

Our Commitment

We strive to make this website accessible and user-friendly in accordance with generally recognized and accepted guidelines and standards. Our goal is to provide an inclusive digital experience that allows all visitors to access information and services with ease.

This website is designed and maintained to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide recommendations for making web content more accessible for people with disabilities.

Platform and Ongoing Efforts

This website is built using the Squarespace content management system, which includes many built-in accessibility features. In addition, our team has taken steps to support accessibility, including:

  • Using clear heading structures and semantic markup

  • Providing alternative text for meaningful images

  • Maintaining color contrast for readability

  • Designing responsive layouts for multiple devices

  • Using descriptive link text

  • Reviewing forms for proper labeling

Accessibility is an ongoing process, and we are continually working to improve the accessibility and usability of our website.


Third-Party Content

While we strive to ensure accessibility across all areas of our site, some third-party integrations or embedded content may not fully meet the same accessibility standards. We encourage users to contact us if they encounter accessibility barriers related to third-party content.


Known Limitations

Despite our best efforts, some content may not yet fully meet the highest accessibility standards. We are actively working to identify and address these areas as part of our ongoing commitment to accessibility.


Need Assistance?

If you experience difficulty accessing any content on this website, notice an accessibility issue, or need assistance, we want to help.

Please contact us using one of the methods below:

Email: laiken@lumalends.com

Phone: (606) 922-2648

Mailing Address: 2824 Holt St First Floor, Ashland, KY 41101


When contacting us, please include:

  • The webpage where you encountered the issue

  • A brief description of the problem

  • Your preferred contact method

We will make reasonable efforts to respond and assist you in a timely manner.

Continuous Improvement

We view accessibility as an ongoing responsibility and are committed to monitoring, updating, and improving our website to enhance usability for all visitors.

Last Updated: February 19, 2026